Q: Window 10 not recognizing graphics adapter
A: Windows 10 build versions older then 1607 requires to be updated in order for the drivers to recogni...
Q: Why do my fans NOT spin
A: New graphics cards (GTX 960, 980ti, 950) have a new feature called FREEZE, allowing graphics cards t...
Q: Default video output port order
A: Most cards will default to VGA, DVI, HDMI, then DP
Q: SLI information
Q: Video Card will not show anything
A: There may be a few reasons. This may be due to a compatibility issue. Check to make sure your mother...
Q: What type of Display Monitors are supported by a graphics card ?
A: ZOTAC graphic cards are designed to work with PC industry standard display monitors including VGA (A...
Q: What type of Power Supply Unit is needed for a graphics card ?
A: Different class / performance graphics cards require diffferent power from the system Power Supply U...
Q: Where to get graphics card driver and how to update graphics card driver ?
A: Latest graphics card drivers (for Microsoft Windows) are available for download from the ZOTAC websi...
Q: What type of Operating Systems are supported by the graphics card ?
A: ZOTAC graphics cards are designed to work with Microsoft Windows Operating System, and bundled with ...
Q: What is graphic BIOS and how to identify graphic BIOS ID ?
A: Graphics Card Video BIOS (VBIOS) provide the basic operating code for powerup initialization of the ...
Q: How to identify ZOTAC graphics cards when looking for support ?
A: ZOTAC graphic cards are primarily identified by the Product Name, SKU Number, and Part Number (PN). ...
Q: What graphic cards are offered by ZOTAC ?
A: ZOTAC designs and manufactures industry standard PC compatible graphics cards based on NVIDIA GeForc...
ZBOX Mini PC
Q: The M.2 (NVMe/PCIe) SSD does not appear inside the BIOS/CMOS menu
A: On ZBOX Mini PCs equipped with an NVMe/PCIe SSD slot, current ZBOX BIOS' lists the M.2 NVMe/PCIe SSD...
Q: My headphone (4-pin) isn't working with the ZBOX Mini PC?
A: It wasn’t until recently that more users stared using headsets with 3 rings or 4 sections called TRR...
Q: How to disable/turn off the ZBOX POST Beep sound?
A: There is no currently no software solution to disabling the POST Beep sound on ZBOX Mini PCs.
Q: I don't see my Secondary Hard Disk Drive (HDD)
A: This issue may come up for those using Mini PC Systems or Desktop Systems and that come with two sto...
Q: Spectre & Meltdown Bug
A: We will issue BIOS updates to address the Spectre & Meltdown bugs on our ZBOX Mini PCs with the ...
Q: How to refresh/reinstall Steam OS for NEN Steam Machine ZBOX-SN970 ?
A: Refresh / reinstall of Steam OS is needed only when the OS is corrupted, or the HDD / SSD is defecti...
Q: How to install Windows 7 on ZBOX Mini PCs with Intel Braswell or Skylake?
A: BI322 (64-bit)
Q: 4K output from DVI-I to HDMI
A: First check if your ZBOX Mini PC is capable of outputting 4K resolution. 4K video cannot be outputte...