How to apply for product registration or RMA / Repair if no proof of purchase is available? | ZOTAC
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How to apply for product registration or RMA / Repair if no proof of purchase is available?

Notice: This article will help direct you where to reach out to if you have an inquiry about out of product warranty services only. It does not guarantee services or repair as it is highly dependent on a case by case basis. 

All ZOTAC products will require a valid purchase receipt/invoice for warranty related services.

If you have registered your product with us on previously and uploaded a proof of purchase (receipt/invoice), our Customer service team may be able to search the database to locate your registration. Please reach out to your regional ZOTAC Customer Service team to enquire about your needs.

  1. Ensure you are on the correct Country/Region on
    1. To check, scroll down to the very bottom of the website
    2. Click on the link on the lower right corner
    3. Click on your corresponding Country/Region
  2. Click on the SUPPORT link on the top navigation bar
  3. Click on Contact US on the top navigation bar
  4. Fill in the corresponding fields. Click on SUPPORT on the Enquiry Type drop down list.
  5. Click Send
  6. Please allow up to 72 hours for a ZOTAC representative to respond.


However, if the product was not registered and the receipt/invoice cannot be located or provided, we recommend that you reach out to the place of purchase where available and ask for a copy of the purchase receipt/invoice.

Open Apps wechat and Scan the above QR code.