Handheld
Q: ZOTAC GAMING ZONE - Desktop Mode
A: The ZOTAC GAMING ZONE's Desktop mode must be manually selected before it can be used.
To activate th...
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Q: ZOTAC GAMING ZONE - Screenshot Hotkey
A: The screenshot function of the ZONE can be accessed by pressing the button combination M2 + A.
...
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Q: ZOTAC GAMING ZONE - The Official Docking Station Gets Unusually Hot/ Disconnects Itself.
A: If the Official ZOTAC GAMING ZONE Docking Station gets unusually hot or encounter instabilities such...
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Q: ZOTAC GAMING ZONE - How to Update the Display Firmware
A: Some early units may encounter a black screen while entering "exclusive fullscreen" mode in some vid...
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Q: ZOTAC GAMING ZONE - Does the ZONE Support External GPU Enclosures?
A: Yes, the ZONE does support External GPU Enclosures. Since both USB-C ports on the ZONE are fully-fea...
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Q: ZOTAC GAMING ZONE - How to restore Windows with recovery image
A: This FAQ section will go through the process of downloading the official Windows recovery image on o...
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Q: ZOTAC GAMING ZONE - How to turn off the ZONE's display when docked
A: When the ZONE is docked and connected to another display, you may want to turn the ZONE's AMOLED dis...
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Q: ZOTAC GAMING ZONE - How to change virtual memory settings and paging file for my ZONE?
A: Earlier ZONE units may encounter an issue related to virtual memory, which might severely impact the...
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Q: ZOTAC GAMING ZONE - A driver error occured when I was playing a game with a message saying that I have low VRAM.
A: By default, the ZONE allocates 4GB out of its 16GB memory as video memory. While this is enough in m...
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Q: ZOTAC GAMING ZONE - Why can't I set the Thermal Power Limit on the One Launcher?
A: To set the Thermal Power Limit, you must first add a new profile. You can do so by going into the On...
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Q: ZOTAC GAMING ZONE - My trackpads are extremely sensitive.
A: The sensitivity of the trackpads can be set by going into Windows Settings > Bluetooth & devi...
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Q: ZOTAC GAMING ZONE - How to toggle HDR for the ZONE's display?
A: The HDR Mode on the ZONE only works when it is plugged into a power source. To turn it on, go to Sys...
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Q: ZOTAC GAMING ZONE - My ZONE is showing a Blue Screen of Death when I start it up.
A: This screen you see when you start up the ZONE may be the Windows recovery screen. Turn off the cons...
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Q: ZOTAC GAMING ZONE - The picture flickers when I connect the ZONE to my TV. What to do?
A: If the picture flickers when the ZONE is connected to the TV, try these steps:
- Swap out the cable ...
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Q: ZOTAC GAMING ZONE - Why is my front camera reversed in certain applications?
A: It is a known issue with Chromium-based browsers (such as Chrome, Microsoft Edge, etc.) where camera...
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Q: ZOTAC GAMING ZONE - The ONE Launcher is not present on my ZONE device.
A: The ONE Launcher is currently only available through the device's auto-updating service. If the laun...
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Q: ZOTAC GAMING ZONE - My cursor/joysticks move on their own. What to do?
A: In the ONE LAUNCHER, hit the ZONE Button and select "General" from the side bar menu. Inside, select...
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Q: ZOTAC GAMING ZONE - How do I change the power button's behaviour from "sleep" to another action, such as "hibernate" or "shut down"?
A: To change the default power button behaviour, follow these steps:
1. On the taskbar, select the "Sea...
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Q: ZOTAC GAMING ZONE - One Launcher에서 라이브러리를 채우는 방법
A: Launcher는 인기 있는 플랫폼의 라이브러리 경로에서 자동으로 게임 설치 파일을 검색합니다.
간단하게 '플랫폼' 탭에서 원하는 플랫폼을 설치하고, 해당 플랫폼에서 구입한 게임을...
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Q: ZOTAC GAMING ZONE - How do I remap the controller buttons on the ZONE?
A: You can do so through the One Launcher, under the "Controller" tab of the settings menu. After going...
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