Q: ZOTAC Product Certifications?
A: All ZOTAC products go through intensive compatibility and reliability tests in our Quality Assurance...
Q: Where can I purchase ZOTAC products?
A: ZOTAC Motherboards, Graphic Cards, and ZBOX Mini PCs are sold world wide through various channels. R...
Q: Window 10 not recognizing graphics adapter
A: Windows 10 build versions older then 1607 requires to be updated in order for the drivers to recogni...
Q: Why do my fans NOT spin
A: New graphics cards (GTX 960, 980ti, 950) have a new feature called FREEZE, allowing graphics cards t...
Q: Default video output port order
A: Most cards will default to VGA, DVI, HDMI, then DP
Q: SLI information
Q: Video Card will not show anything
A: There may be a few reasons. This may be due to a compatibility issue. Check to make sure your mother...
Q: What type of Display Monitors are supported by a graphics card ?
A: ZOTAC graphic cards are designed to work with PC industry standard display monitors including VGA (A...
Q: What type of Power Supply Unit is needed for a graphics card ?
A: Different class / performance graphics cards require diffferent power from the system Power Supply U...
Q: Where to get graphics card driver and how to update graphics card driver ?
A: Latest graphics card drivers (for Microsoft Windows) are available for download from the ZOTAC websi...
Q: What type of Operating Systems are supported by the graphics card ?
A: ZOTAC graphics cards are designed to work with Microsoft Windows Operating System, and bundled with ...
Q: What is graphic BIOS and how to identify graphic BIOS ID ?
A: Graphics Card Video BIOS (VBIOS) provide the basic operating code for powerup initialization of the ...
Q: How to identify ZOTAC graphics cards when looking for support ?
A: ZOTAC graphic cards are primarily identified by the Product Name, SKU Number, and Part Number (PN). ...
Q: What graphic cards are offered by ZOTAC ?
A: ZOTAC designs and manufacturs industry standard PC compatible graphics cards based on NVIDIA GeForce...
Q: How to refresh/reinstall Steam OS for NEN Steam Machine ZBOX-SN970 ?
A: Refresh / reinstall of Steam OS is needed only when the OS is corrupted, or the HDD / SSD is defecti...
Q: How to install Windows 7 on ZBOX Mini PCs with Intel Braswell or Skylake?
A: BI322 (64-bit)
Q: 4K output from DVI-I to HDMI
A: First check if your ZBOX Mini PC is capable of outputting 4K resolution. 4K video cannot be outputte...
Q: Steps to troubleshoot your device
A: Check the power brick to see if LED is on. This will indicate power is working. Reseat the memory mo...
Q: CI320 Non UEFI OS installation
A: The ZBOX C Series is set up to be installed with a UEFI OS by default, so the BIOS needs to be chang...
Q: How to wake CI320 with IR
A: The following only works with the Zotac WMC remote and dongle. This is confirmed to work with Kodi (...